Privacy Policy

1. Who We Are

This website is operated by NextGen Biologics USA ("we," "us," or "our"). We provide informational and educational content related to advanced wound biologics for healthcare professionals. For privacy-related inquiries, contact us at press@nextgenbiologicsusa.com.

2. Information We Collect

We collect information you voluntarily submit through our contact and sample-request forms, including:

• Full name and work email address
• Facility or practice name
• Product interest and clinical notes you choose to include

We do not collect payment information directly. We do not knowingly collect information from individuals under 18 years of age.

3. Cookies and Analytics

We use cookies and similar tracking technologies to understand how visitors interact with our site. This includes:

• Google Analytics (GA4): Aggregated, anonymized traffic data (pages viewed, session duration, geographic region). No personally identifiable information is stored by this service on our behalf.
• Microsoft Clarity: Session recording and heatmap data to improve usability. Data is processed in accordance with Microsoft's privacy practices.

You may disable cookies through your browser settings. Doing so may affect certain site functionality.

4. How We Use Your Information

Information collected through our forms is used to:

• Respond to sample requests and medical-affairs inquiries
• Send product information and clinical support materials relevant to your request
• Improve our website and communications

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. No Medical Advice

This website is intended for healthcare professional audiences. Content on this site is for informational and educational purposes only and does not constitute medical advice, diagnosis, or treatment recommendations. Do not include protected health information (PHI) in any form submission.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before submitting any information.

7. Data Retention and Security

We retain form submission data for as long as necessary to fulfill the purpose for which it was collected and to comply with applicable legal requirements. We use reasonable administrative, technical, and physical safeguards to protect information against unauthorized access, disclosure, alteration, or destruction.

8. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of your personal information. To exercise these rights or ask questions about your data, contact us at press@nextgenbiologicsusa.com.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "last updated" date at the top of this page reflects the most recent revision. Continued use of the site after changes constitutes acceptance of the revised policy.

10. Contact

For questions about this Privacy Policy, contact: press@nextgenbiologicsusa.com

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